Questions?

Many of the common questions we hear are listed below with answers and more information.
Please do not hesitate to contact Rothwell Care Management via phone at (202) 368-8042 or send us an e-mail from our contact us page.

A Care Manager is:

  • An experienced professional with a strong background and education in social work, nursing, counseling, and/or geriatrics
  • An advocate for families who uses knowledge and expertise to assess the individual’s needs and abilities, and to navigate the complexities of the healthcare system
  • An expert in community resources for senior care
  • A problem solver who works with families to find the best solutions for complex problems and prioritize actions items to reduce the feelings of being “overwhelmed”

When caregiving for an aging family member becomes overwhelming, it may be time to contact a Care Manager.

You may need one if:

  • Person has limited or no family support
  • Family has just become involved with helping the individual and needs direction about available services
  • Person has multiple medical or psychological issues
  • Person is unable to live safely in his/her current environment
  • Family is either “burned out” or confused about care solutions
  • Family has a limited time and/or expertise in dealing with loved one’s chronic care needs
  • Family is at odds regarding care decisions
  • Person is not pleased with current care providers and requires advocacy
  • Family needs education and/or direction in dealing with behaviors associated with dementia
  • Individuals and families who are seeking care options and solutions for their loved ones
  • Legal, health, and financial professionals who recognize their clients need the services of a Care Manager
  • Assessing an individual’s needs
  • Determining the best living situation for them
  • Efficiently manage resources
  • Provide numerous ancillary services to promote independence and improve quality of life
  • New balance or mobility problems and refusing to use cane or walker
  • Frequent falls or unexplained bruises
  • Health complaints or symptoms, but refusing to see the doctor
  • Confusion, poor judgment or increased forgetfulness
  • Forgetting to take medication, taking overdoses of medication, or making mistakes in taking medication as ordered
  • Getting lost while driving or walking
  • Unsafe driving skills, getting driving violation tickets frequently, and/or being involved in driving accidents
  • Loss of interest in social activities or becoming socially isolated
  • Exhibiting extreme suspicious behavior
  • Neglecting to pay bills or cash checks
  • Not eating properly or regularly
  • Unexplained weight loss of 10 lbs. or more in a 12-month period
  • Forgetting while cooking on the stove, turning on burners or appliances and forgetting to turn them off
  • Having a small kitchen or bedroom fire
  • Abusing alcohol or drugs
  • One spouse overwhelmed or in poor health caring for a dependent spouse
  • Complex medical or chronic health conditions that require ongoing oversight
  • Family members struggling to meet the needs of their loved ones
  • Family members living at a distance, or disagreeing over care solutions
  • Traditional medical insurance and Medicare do not cover care management services, however a Care Manager can refer you to any skilled services that Medicare covers
  • Some long-term care policies may cover these services, but private pay is still the main source of reimbursement